Job Details

Description

Job Overview: This position provides a wide variety of administrative and support services to the property management team. Performs office work directly related to property management and the general business operations of the Association. Your Responsibilities:

• Provides administrative support to the property management team.
• Ability to work flexible hours to include weekends.
• Ensure that the telephone is answered properly, promptly and messages are handled courteously, accurately and in a timely manner.
• Prepares welcome letter packages for mail out, preparation of community email updates, newsletters etc.
• Maintains, updates and coordinates homeowner information in computer database daily.
• Collect mail on a daily basis.
• Prepare move-in packages for new move-ins on a weekly basis. Audits move in reports monthly for unreported move- ins.
• Maintains inventory of common areas keys, amenity access cards for residents and re-order as needed following established procedures.
• Distribute amenity cards and guest passes as needed.
• Handles reservations of amenity centers. Ensure all reservations have keys to access clubhouses for their events.
• Audits and eliminates duplicates and incorrect addresses in Connect.
• Help to maintain the data of the amenity system access controllers.
• Assists with community events as needed.
• Demonstrates FirstService Residential's values of Loyalty, Integrity, Respect, Fun, Teamwork, Work Ethic and a Positive Attitude.
• Follows safety procedures and maintains a safe work environment.
• Performs other job-related duties as directed.

Skills - Qualifications: Education/Training: High School Degree or Equivalency required. Associate's degree in Business Administration or related field would be a plus. Experience/Knowledge/Abilities: Must have a friendly personality; possess good basic computer and customer service skills. One (1) to Two (2) years of customer service experience and a strong commitment to customer service principles and practices. A self-starter with excellent telephone skills. Good organizational skills. Computer Literacy: Intermediate proficiency in Microsoft Windows software. Ability to prioritize work with minimum supervision. What We Offer: As a part-time non-exempt associate, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $15 - $16 / hour Disclaimer: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. #LI-SC1 #I-OS1