Job Details

Strategic Executive Influence: This is more than a design role. You'll hold a strategic leadership position, working directly with executive business, design, and tech leadership. Your decisions will directly shape our product, operations, technology, and overall brand strategy. Unparalleled Impact: This is your chance to tackle enterprise-level challenges, architect unified customer experiences, and build a world-class design organization, making a tangible difference for our Capital One customers. Master Collaboration: This is non-negotiable. You excel at building trust and gaining buy-in from senior executives and cross-functional partners, even when you don't have direct authority. You can lead with care and compassion, yet be firm in your commitment to design excellence and the customer's best interest. Here are some of the expected competencies for this role:Product Design Expertise: Leverage established expertise and leadership in product design to elevate the quality and maturi...Director, Design, Finance, Customer Experience, Business, Executive, Banking, Business Services