Job Details

This position is responsible for ensuring proper training and supervision of all personnel in the outlets including Room Service, Lobby Bar, and Pool. The Outlet supervisor is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Responsibilities Responsible for assigned shift, assisting in overall management.. Assist in overall supervision of the department as outlined in manager's job description. Complete environmental checklist for dining room. Spot check liquor pars and order daily supplies. Hold pre-meal meetings. Follow up on established training steps. Handle guest comments and complaints and ensure guest satisfaction. Communicate with guests and receive feedback. Stay on the floor during peak hours. Observe, teach and correct staff's service. Examine food preparation and beverage presentation. Maintain condition of dining room, lobby lounge, morsels, mini bar and room service. Assist manager in...Outlet Supervisor, Supervisor, Outlet, Retail, Omni