Job Details

Job Description

The Systems Administrator is a full-time, hybrid position in Chanhassen, MN, reporting to the IT Manager. The ideal candidate for this position will be responsible for becoming a subject matter expert (SME) on the technical aspects of our major business applications (e-commerce, ERP, CRM), most of which reside on externally hosted 3rd‑party platforms. The administrator will also be responsible for user provisioning, desktop support, network administration, and security and compliance.

Systems Analysis & Support

• Expertise : Become knowledgeable in the administration of our major 3rd-party applications, understand the data that flows in and out of these systems, and document the processes, as needed.
• Project Collaboration : Work with cross-functional teams and IT leadership on projects involving new system implementations, upgrades, or migrations.
• User Support : Troubleshoot issues and respond to support tickets in a timely manner.
• Documentation & Knowledge Sharing: Maintain up-to-date technical documentation in SharePoint Wiki or other shared servers. Share knowledge with other team members and end users. ****
• Database Platforms : Troubleshooting for Microsoft SQL Server and MySQL.
• Data Warehousing & Reporting: Assist with SSIS, Power BI, and ETL/ELT processes.

Security & Compliance

• Endpoint Detection & Response: Deploy and manage EDR solutions.
• SIEM & Vulnerability Management: Deploy and manage SIEM tools and vulnerability scanners.
• Disaster Recovery & Business Continuity: Collaborate on DR planning, testing, and implementation.
• Compliance : Support organizational adherence to SOC 2, GDPR/CCPA, NIST, ISO 27001, CIS, and other applicable frameworks.

On-Premises Infrastructure Management

• Server Administration : Install, configure, and maintain Windows Server (2016), Linux OS Ubuntu, VMware ESXi vSphere Hypervisor, IIS, WSUS, SAN, and (s)FTP.
• Storage & Backup: Configure and administer SAN/NAS solutions. Oversee backup and recovery processes.
• Networking & Security: Support TCP/IP networking, DNS, DHCP, firewalls, Cisco switches, VLANs, and SonicWall hardware.
• Directory Services & Identity Management: Manage on-premises and hybrid Active Directory and Group Policy settings to maintain a secure and efficient environment.
• User work environment : Workstations: Windows 11 with Microsoft 365, phones, and VPN/remote desktop.
• Microsoft 365 Administration : Support Exchange Online, SharePoint Online, Teams, and OneDrive. Manage user accounts, licensing, and security policies (conditional access, MFA, SSO).

Scripting & Automation

• Scripting Languages : Automate repetitive tasks and improve efficiency.

Qualifications:
Qualifications

Education & Experience:

• Associate's degree in a Technology-related field or equivalent work experience.
• At least 3 years of hands-on experience in systems administration.

Technical Proficiencies:

• Familiarity with Windows Server, Linux OS, Active Directory, and Group Policy.
• Basic networking skills (switches, routers, firewalls, and VPN).
• Familiarity with network security tools, and practices.
• Experience with databases, SQL, and stored procedures.
• Experience administering virtualization platforms.
• Shell scripting.

Additional Information

Benefits include, but are not limited to:

• Competitive compensation
• Weekends off
• PTO (paid time off)
• Paid Holidays
• Health, Dental, Vision and other insurance options to fit your needs
• 401k

All your information will be kept confidential according to EEO guidelines. This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

We appreciate your interest in employment opportunities with Business Impact Group. Only those selected for interviews will be contacted.

Compensation:
$75,000-$75,000 per year