Job Details

Under general supervision of the MIS Supervisor, or designee, this position is responsible for maintaining a highly available and secure information technology infrastructure throughout the city. Leads efforts and projects related to the design, installation, operation, support, upgrades, and maintenance of infrastructure, including software, servers, networking, and storage. Administers, maintains, and supports complex and critical infrastructure. Provides user support for server hosting requests, problem resolution, system changes and upgrades. Analyzes infrastructure performance and resolves problems or makes appropriate recommendations. Ensures that all aspects of operability are delivered as part of the implementation process while also ensuring that existing service level is maintained or improved. Contributes to and ensures full compliance with operational standards, procedures, and best practices. The intent of this position description is to provide a representative summary of...Systems Engineer, IT, Systems, Operations, Equipment Maintenance, Engineer, Technology