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Job Details

Collections Manager

  2025-07-06     Uber Freight     Frisco,TX  
Description:

About The Role

The Collections Manager is responsible for monitoring daily workflow schedules and prioritizes tasks for staff as needed. The Collections Manager will produce reliable revenue data in an accurate and timely manner for the General Ledger, and maintain established processes to ensure accurate and timely invoicing, cash application or collection of revenue. The Collections Manager will manage a staff of collections BPO team members located in the Philippines and India.

Schedule: Full Time

Job Type: Hybrid

Salary Type: Salary

Req #: 1276

About The Role

The Collections Manager is responsible for monitoring daily workflow schedules and prioritizes tasks for staff as needed. The Collections Manager will produce reliable revenue data in an accurate and timely manner for the General Ledger, and maintain established processes to ensure accurate and timely invoicing, cash application or collection of revenue. The Collections Manager will manage a staff of collections BPO team members located in the Philippines and India.

What The Candidate Will Do

  • Direct, motivate, manage, and lead the Collections team with overall accountability for meeting established billing, collections and reporting deadlines in accordance with Uber Freight policies and procedures
  • Experience working with offshore teams, BPO
  • Resolve billing discrepancies and propose adjustments to customer/client accounts as needed
  • Collaborate with internal customers across all service groups (including Mexico and Canada) on issues affecting their customers/clients
  • Prepare Daily Balancing Report for the Executive team, and provide weekly reports on key indicators in accounts payable trends
  • Review shipments for necessary info in TMSF
  • Run cash receipt reconciliation; balance receipt reconciliation against bank statement
  • Research unapplied cash; resolve by applying cash to the appropriate account or refunding customer
  • Constant innovation of the behind the scenes action within TMSF - how things work vs. how they should work. Work with IT to create specialized product that best addresses needs
  • Conduct performance reviews, motivate team members and create strategies to boost productivity
  • Complete Month End financial close processing as required

Basic Qualifications

  • Bachelor's Degree in Finance, Accounting, or equivalent work experience
  • Minimum 5 years of Accounts Receivable/Collections experience
  • Minimum 2 years of Management experience

Preferred Qualifications

  • Knowledge of the Oracle, BillTrust, or Comparable ERP System, specifically, Accounts Receivable module(s)
  • Knowledge of General Ledger, Accounts Receivable, Cash and Credit Management
  • Strong analytical skills and problem-solving abilities, able to translate metrics, research, and trends into strategy and action
  • Advanced skills in Microsoft Office, specifically Excel and PowerPoint
  • BPO experience
  • Ability to lead and collaborate effectively in a fast-paced, cross-functional environment.

Benefits & Compensation For U.S. Employees

Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.

About Uber Freight

Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world's goods. Today, the company manages nearly $20B of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visit www.uberfreight.com.

Candidate Privacy Notice

Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Accounting/Auditing and Finance
  • Industries

    Transportation, Logistics, Supply Chain and Storage

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