Job Details

As an employee of Crest Auto Group, you are part of the Crest luxury vehicle family, which includes one of the largest selections of new and pre-own luxury vehicles. Not only that, you can expect to work with a team of dedicated employees with a common goal of a collaborative approach. We offer regular training, opportunities to promote from within and are continuously striving to foster loyalty, long-term careers and happy employees.

What We Offer:

Employees work in a customer centric environment that offers amenities like:

• Large Event Room and Wine Cellar for hosting customer and community events
• Lab23 Kitchen with executive chef inspired menus
• Full service Cafes in each new car building
• Coffee bars with full time Barista's
• Golf Putting Greens
• Dog park
• Customer Technology Areas

Available Benefits of Employment

• Highly Competitive Compensation
• Health Coverage
• Dental Coverage
• Vision Coverage
• Group Life
• Short / Long Term Disability
• 401K
• Paid Vacation
• Vehicle Purchase Program

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently

Requirements

• Service Advisor Experience Required
• CDK experience preferred
• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Valid Driver License and Clean driving record
• Willing to submit to a pre-employment background check & drug screen

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, orany other characteristicprotected by federal, state or local laws.