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Job Details

Operations Specialist

  2025-03-30     Lilly Lashes     Frisco,TX  
Description:

Position Overview:

Reporting to the Senior Manager of Supply Chain, this role will work across brands with the Operations Team, managing inventory control, order fulfillment and supply chain processes. They will provide support in forecasting and demand planning, updating key reports and ensuring effective communication of any changes to teams and stakeholders.


Role Responsibilities:

  • Assist Operations team with daily logistics, manufacturing and forecasting tasks
  • Maintain records and databases, specifically NetSuite, to support meeting goals and deadlines
  • Logistics support, monitor inventory movements, ensure effective reporting and communicate to teams and stakeholders
  • Forecasting support, including reports and data management
  • Process wholesale orders in appropriate systems and portals, update reporting and communicate to stakeholders
  • Manage timely release of orders to the warehouse, resolve issues related to orders, ensure smooth processing of all orders
  • Monitoring SKUs for overstock, understock, non-moving, discontinued and expiring item notification
  • Assist with AP financial tasks and reporting


Experience / Abilities:

  • Bachelor's degree in business or related field
  • 2+ years of experience in a supply chain or operational role
  • Ecommerce experience a plus, with an understanding of ecommerce best practices, KPIs and reporting
  • Previous beauty or CPG (consumer packaged goods) experience is desired
  • Experience with Net Suite or similar ERP, Shopify Plus, Asana
  • Proficiency with Microsoft Office Suite; Excel required
  • Strong attention to detail with exceptional time management and organizational skills
  • Excellent problem-solving and communication skills, both oral and written
  • Team player who works well both collaboratively and autonomously


Travel and Hours:

  • This is a full-time position
  • Hybrid role allows work from home up to 2 days per week (Monday and Friday)
  • Legally able to work in the United States


Competencies:

INTERPERSONAL SKILLS – This role demonstrates the ability to understand relationship-orientated aspects of social effectiveness and to operate successfully in a variety of social exchanges

PROACTIVITY – This role proactively researches, communicates, anticipates, and acts around areas of improvement or opportunity.

COMPETENCE – The incumbent should demonstrate proficiency in their area of expertise

DECISION MAKING – This role will be required to display the ability to make good decisions and/ or lead a sound decision-making process, backed by solid reasoning, data, etc.

INDEPENDENCE – This role completes tasks to the best of their ability, without need for external follow up, and takes accountability for quality and timeliness of tasks.


Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Employees are regularly required to talk or hear.

Employees are frequently required to stand, walk, and use hands and arms to reach for items and / or materials.

Employees are occasionally required to lift office products and supplies, up to 20 pounds.


EEO Statement:

It is Company policy to provide equal opportunity in employment, development and advancement for all qualified persons without regard to age (40 and over), ancestry, sex/gender (including gender identity, gender expression, pregnancy, childbirth and related medical conditions), color, marital status, registered domestic partner status, medical condition, genetic characteristics/information, national origin, physical or mental disability, race, religion (including religious dress and grooming practices), sexual orientation, military and veteran status, or any other classification protected by applicable law.


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